Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following:

  • Apple Mail
  • IMAP settings
If you are receiving complaints that you sent one email but the recipient is receiving multiple copies, this is due to Apple Mail saving multiple copies of your email draft to the server.

The following should fix this issue:

  1. Open Apple Mail
  2. Click on Mail>Preferences
  3. Click on Accounts Tab
  4. Highlight your account then click on the Mailbox Behaviors tab on the right
  5. uncheck "store draft messages on the server"
This should eliminate this problem.  If it does not or you use a client other than Apple Mail, please first check with your software provider then open a support ticket for us to review.

Var dette svaret til hjelp?

 Print

Les også disse

How to setup Outlook 2007 with POP Access (Xenon Server)

 In Outlook, select Tools / Account Settings. On the Email tab, click the New button....

Why is my internet connection disconnecting after I check my email?

If you are on a dial-up and your internet connection is disconnecting after sending and...

How do I create a POP3 email account?

Here's how you create a POP3 account for your domain:   Cluster Control Panel...

My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...

What is the difference between POP and IMAP Mail?

What is the Difference between POP and IMAP Mail? The using of IMAP to access your mailbox has...