Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following:

  • Apple Mail
  • IMAP settings
If you are receiving complaints that you sent one email but the recipient is receiving multiple copies, this is due to Apple Mail saving multiple copies of your email draft to the server.

The following should fix this issue:

  1. Open Apple Mail
  2. Click on Mail>Preferences
  3. Click on Accounts Tab
  4. Highlight your account then click on the Mailbox Behaviors tab on the right
  5. uncheck "store draft messages on the server"
This should eliminate this problem.  If it does not or you use a client other than Apple Mail, please first check with your software provider then open a support ticket for us to review.

Дали Ви помогна овој одговор?

 Испечати

Исто така прочитајте

Mail settings for Outlook on the new Xenon Server

There are several mail servers that are available to you on the new Xenon Server Cluster.Here are...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

Email groups are not working

Plesk offers the ability to create mail groups and have an email forwarded on to many members...

How do I setup a catch all email address?

Setting up a catch all with Plesk reloaded is very simple. While Plesk no longer refers to it as...

How do I create a POP3 email account?

Here's how you create a POP3 account for your domain:   Cluster Control Panel...