Hosted Exchange Knowledgebase

Recently, we have begun to offer Microsoft Hosted Exchange to select few clients. Should you need assistance with this service, our provider offers the following knowledgebase for you to use:

https://controlpanel.msoutlookonline.net/support/kb/

If you do not find what you are looking for, please do not hestitate to open a support ticket via your Customer Portal for more assistance.

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Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following: Apple Mail IMAP settings...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...

How do I create a POP3 email account?

Here's how you create a POP3 account for your domain:   Cluster Control Panel...

Can I prevent my email from being down when I move to Argon?

What you will need to do is create the email accounts in your Control Panel we issue you with the...