Why is my internet connection disconnecting after I check my email?

If you are on a dial-up and your internet connection is disconnecting after sending and receiving, make sure you do not have hte option checked to disconnect after sending and receiving in your email client. If you problem persisits, please submit a support ticket or contact your ISP.

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File size limit in email

We limit email attachments to 10MB at the current moment to minimize the load on our mail...

What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are...

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

What is POP3 email?

POP3 (Post Office Protocol 3) email stores your email on the server to be downloaded locally by...