I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Kas see vastus oli kasulik?

 Prindi artikkel

Loe veel

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

Hosted Exchange Knowledgebase

Recently, we have begun to offer Microsoft Hosted Exchange to select few clients. Should you...

What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are...

Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following: Apple Mail IMAP settings...

What is POP3 email?

POP3 (Post Office Protocol 3) email stores your email on the server to be downloaded locally by...