My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail accounts, emails bounce and there is a red "X" under your MAIL settings for the domain. This means that the mail for your domain has been disabled. Click on the "enable" button under the "MAIL" section to activate mail for the domain. Green arrow means mail is working, red "X" means mail is turned off.

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My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...

I am unable to send email, but I can receive.

Some Internet Service Providers will not allow you to send email using an external SMTP server...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

File size limit in email

We limit email attachments to 10MB at the current moment to minimize the load on our mail...

Email groups are not working

Plesk offers the ability to create mail groups and have an email forwarded on to many members...