My site is all of a sudden down, help!

If your site has all of a sudden just stopped working but you can get to other websites online, you may have been blocked by our server security system. Things like trying to telnet, ssh or use secure FTP will get you blocked.

If you feel this has happened, do the following:

  1. Open a new support ticket
  2. include in that support ticket your IP address (www.whatismyip.com)

Once we determine that you have in fact been blocked and the appropriate actions have been taken you should be able to connect once again to the Argon servers.

Was this answer helpful?

 Print this Article

Also Read

I can get to other websites, but not ours.

This problem can be a number of issues and can affect not only accessing your domain, but also...

I've had shell access in the past. Why isn't it offered on the Argon Servers?

Primarily for security purposes shell access is not offered on the Argon servers at this time. We...

What are compute cycles?

Compute cycles measure how much processing time your applications require on The Argon Hosting...

Scripts/Software not allowed at Argon Hosting

We do not allow the following scripts here at Argon Hosting: 1. EternalMart Mailing list script...

What is DNS Propagation?

  A: Any time that DNS changes are made (on any level), you need to wait for...